Hard Problems
"

Organizations drift when learning is decoupled from decision-making.

Chris ArgyrisOvercoming Organizational Defenses, 1990

The most expensive failures are quiet ones: a series of decisions that were defensible in the moment and disastrous in combination. In a simplification that makes one dashboard look better, nobody wakes up wanting the incident; they wake up wanting the shortcut.

In a simplification that makes one dashboard look better, you will be tempted to trade a small, visible win for a large, delayed cost. Drift happens when the cost stays unnamed. You see it in a dependency choice that will be expensive to unwind later. Name what you are refusing to optimize, so future changes do not quietly destroy the property you thought you were protecting.

Chris Argyris is a reminder to audit the argument, not the intention. Name the assumption and the observable signal that would invalidate it. Write it so execution is obvious.

© 2026 Hard Problems, Quiet MindsKeys: ← / →