Hard Problems
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Every solution creates new problems.

Daniel L. KatzThe Social Psychology of Organizations, 1978

The most expensive failures are quiet ones: a series of decisions that were defensible in the moment and disastrous in combination. In a system boundary decision that affects two teams, nobody wakes up wanting the incident; they wake up wanting the shortcut.

In a system boundary decision that affects two teams, everyone will focus on intent. The system only feels behavior. You see it in a design decision that is legible today and costly tomorrow. If you introduce a measure, name the distortion it creates, because the distortion is part of the cost you are choosing.

Daniel L. Katz is a reminder to audit the argument, not the intention. From six months ahead, name the failure and the excuse, then insist on one backstop. Write it so execution is obvious.

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