"Organizations preserve ambiguity when clarity would force choice.
The quote doesn’t need embellishment. In a simplification that makes one dashboard look better, the word organizations is enough to tell you what will repeat. Your job is to make the repetition safe.
In a simplification that makes one dashboard look better, the temptation is to optimize the visible part and assume the rest will adapt. That is how good intentions become bad outcomes. You see it in incident updates where leadership asks for certainty you cannot honestly give. The system learns from what you allow under pressure, not from what you say you value in calm weeks.
Chris Argyris is a reminder to keep it concrete. Decide what you will defer on purpose and what signal pulls it back onto the table. Make the decision legible to the next person who inherits it.