Hard Problems
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Organizations learn what they can afford to notice.

Edgar H. ScheinOrganizational Culture and Leadership, 1985

Read the quote as instruction, not as comfort. In a metric proposal that will change incentives, the word organizations is where the cost hides. If you miss it, you will pay it later.

In a metric proposal that will change incentives, the phrase can feel abstract until the system bites. It shows up as lessons that feel satisfying and fail again the next quarter, where local logic produces global trouble. Make the boundary explicit enough that a peer could disagree with it; if no one can disagree, no one can defend it under pressure.

Edgar H. Schein is a reminder to keep it concrete. Name the assumption and the observable signal that would invalidate it. Write it so execution is obvious.

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